![]() ![]() The error message 'the file is corrupted and cannot be opened' usually pops up when users trying to open an Office file that is created in an older version in a newer version of Microsoft Office, for example, open a file created in Excel 2013, 2010, 2007 or earlier in Excel 2016 or open a file created in Word 2007 or earlier in Word 2013. Full stepsĪbout 'The file is corrupt and cannot be opened' in Microsoft Excel or Word ![]() Adjust Component Services SettingsĬlick "Start" and enter dcom, right-click Component Services and choose Run as administrator. Right-click the file you have difficulty in opening and choose Properties. Open Word or Excel > go to Trust Center > Trust Center settings > go to Protected View.
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